Gezocht; een Concept Manager, 2theloo, Paris

2theloo

The history of 2theloo began in 2011 when Eric Treurniet and Almar Holtz started to create refreshing restroom-shops in high traffic public areas, offering a better than at home experience. Since that day we are on a mission to make the absolute most of your toilet break. Our team consists of more than 300 colleagues cooperating in over 14 countries across the world with a central Service Center in Amsterdam, Paris and Barcelona. People are at the heart of our business. We grow together. Working at 2theloo is a way of life: entrepreneurial, informal, creative and proud to be part of a fun and innovative brand.

Job description

As a Concept manager you protect- and have a clear vision on 2theloo’s concept. You will work on a variety of operational retail projects. The key objectives are increasing customer focus, improving process efficiency and the improvement of business results. With your determination you will create support and consistency in the appearance of 2theloo. You will communicate on all levels and are able to establish good relations with our Key Accounts to implement the concept of 2theloo successfully. But most of all, you’ll be inspiring a team of great people committed to creating an amazing environment.

Develops the service employees to deliver amazing customer experiences in the stores.
Providing service employees with coaching and developmental opportunities. Building effective team to develop and implement action plans that meet operational and organizational objectives.
Manages with integrity, honesty and knowledge that promote the culture, values and mission of 2theloo.
Plans, identifies, communicates and delegates key responsibilities and practices to the service employees to ensure smooth flow of operations.
Utilizes management information tools and analyses financial reports to identify and address trends and issues in performance.
Develop the cash management of 2theloo to a higher level.
Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement in order to provide coaching to the shop managers to take action and achieve operational goals.
Accesses external resources to support operations and to execute initiatives such as Human Recourses, Business Development, Marketing, Finance and Store Development.

Job Requirements

Bachelors degree or higher in business or hospitality management;
Progressively responsible retail or restaurant experience (2 years);
Experience analyzing financial reports;
Responsibility over a P&L, inventory management, other budget or sales target;
Strong operational skills in a customer-service environment; • Stress resistant and a hands on mentality;
Working knowledge of business processes and system development;
Supervisory, team-building, organization and planning skills;
Flexible in working hours and prepared to travel;
Ability to communicate clearly and concisely In English and French, both orally and in writing. Dutch and German is a pre;
Good skills in Microsoft Word and Excel;
Living nearby Paris.

If you are interested in this position and your profile matches the profile we are looking for, please send us your application. Apply here

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